Frequently Asked Questions

To place an order, simply browse our website, select the desired products, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete the order.

We accept major credit cards (Visa, MasterCard, American Express) for secure and convenient transactions.

No, we do not offer international shipping at this time.

We have a 30-day return policy. If you are not satisfied with your purchase, you can return any unopened item(s) for a refund or exchange. Please check our Returns & Refunds page for more details.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the delivery status of your package.

Yes, we are committed to offering cruelty-free and environmentally responsible products. Many of our items are sourced from sustainable and eco-friendly materials.

We process orders quickly, but if you need to cancel, please email info@thelavishgoat.com as soon as possible. We'll do our best to assist you.

No, not at this time.

You can reach our customer support team by email at info@thelavishgoat.com or through our Contact Us page.

Absolutely! We use industry-standard encryption and security measures to protect your personal and payment information.

Our standard shipping within the country usually takes 3-5 business days. However, please allow additional time for processing during peak seasons.

If you need to change the shipping address, please contact us immediately at info@thelavishgoat.com. We'll do our best to update the address before the package is shipped.

Yes, we offer special pricing for bulk or wholesale orders. Please visit our BULK page for bulk options and contact us directly for wholesale pricing.

If you receive a damaged or defective item, please contact us within 48 hours of delivery. We'll gladly replace the item or issue a refund as needed.